3T Troubleshooting Guide

Weight out of Range Error

Symptoms

  • Accurate weight has been entered into GUI
  • Weight entered is within the acceptable range
  • A “Permissible values for weight are in range of 2.2 to 500.45 lbs” error appears on the console
  • Unable to continue your session
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Solution

  • When you click “Start Exam” and receive the weight error, an entry is created for your session in the “work list” tab
  • Double click the new entry in the work list
  • The “Start Exam” button will become active again
  • Click “Start Exam”
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